Frequently Asked Questions

Common questions that we get asked

Yes 👍🏼 Please discuss with us. Bring protection for the uphostery and never leave in the vehicle unattended.

Yes. You can leave one vehicle free of charge outside our premises.

No. You need a normal car licence which enables you to drive a manual vehicle.

A full tank of diesel, a full cylinder of gas plus one part full and a full tank of water, water hose. The kitchen has cutlery and crockery, ‘fridge, oven, pots and pans, utensils and a kettle. There is a TV?DVD. Smoke detector, carbon monoxide detector, fire blanket, cleaning kit with toilet chemical. If necessary a European travel kit (first aid kit, bulb and fuse pack, beam benders, warming triangle and breathalyser). Sealed First Aid kit (charge of £10 if seal is broken).

Fully comprehensive insurance for one named driver, 24 hour UK and European breakdown assistance, unlimited mileage.

The fuel is diesel and between 35-38 miles per gallon depending on how you drive.

Yes. When you plug in to a hook-up point you are able to get electricity just like you do at home.

Only when on electric hook-up.

The leisure battery works the 12 volt system i.e. the lighting, water pump and TV.

The ‘fridge, water heater and heating all work on gas.

No, they are all manual transmission.

All motorhomes have a pull out awning.

Four berths have a rear lounge area that converts to a double bed and there is another double over the cabin.

Six berths have a rear lounge area that converts to a double bed, there is another double over the cab and there is a single/double in the dining area.

Yes, a minimum of 4 days/3 nights throughout the year. We reserve the right to increase the minimum hire period during certain music festival and sporting events, Christmas and some bank holidays. Phone 07710 607107 for details.

All drivers MUST be present on collection and must bring a full driving licence, and two forms of proof of your home address; this can be a bank statement, utility bill or credit card statement (each with your address on it). Bring also copies of these.  We cannot release the vehicle without these. You must have paid the Security Damage Deposit.

Yes, please allow about an hour for handover. We would suggest that two heads are better than one as you will be given detailed instructions on how to operate the vehicle. By the end of the handover you should feel confident to go off and enjoy your holiday. Your vehicle has it’s own manual on board and if necessary you can call John on 07710 607107.

Either through our website’s secure online booking system or by phoning John on 07710 607107.

You can have any number of named drivers. The cost of the main driver is included, extra drivers are charged at £25 each.

We can accept drivers with two 3 point convictions (SP30, TS10, CU80). If you have more than this please contact us and we will refer to our insurers. Please refer to our Terms and Conditions for full details on driver/licence requirements.

We can insure drivers between 21 and 79 who have held a licence for two years or more. If you are outside these parameters please give us a call so that we can communicate with our insurers.

We cannot rent to persons involved wholly or partly in professional entertainment, to professional sports persons, jockeys or those connected with racing of any sort, undergraduates and/or students under 25 years of age; or persons who whilst driving have been involved more than one accident during the past three years; or foreign service personel other than persons born in the United Kingdom.

Our prices vary throughout the year; 4 berth from £95 to £172 per night; 6 berth from £105 to £193 per night.  For a quote go to our website’s secure online booking system or phone John who will be happy to help on 07710 607107.

Yes. It is between £750 and £1000. This is returned to you if there is no loss or damage to the vehicle. If there is loss or damage the value of this is deducted from your deposit.

Yes, the ferry company will usually ask for the registration number and the length of the vehicle.

Four berths: Ht 2.6 meters, W 2.2 meters, L 6 meters.    Six berths: Ht 3.3 meters, W 2 meters, L 7 meters.

 

We are members of their Privilege Scheme which entitles you to up to 30% discount off campsite prices. Membership numbers (which are needed to book online) are not issued for the Privilege Scheme, therefore to book your campsite with discount book direct with C and C Club on 0247 647 5426 or phone the campsite. When you book tell them that you have a rental vehicle from Norwich Camper Hire and that we are members of the Privilege Scheme.

For more information visit www.campingandcaravanningclub.co.uk

 

There is an adaptor that plugs into the cigarette lighter giving a USB socket.

 

Have a question that is not listed above?